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# Thema - 19.12.2015 um 06:34 Uhr
If you think your FIFA Ultimate Team (FUT) account has been compromised, secure your account by following this process.

If you're missing some items and suspect your FIFA 16 account has been compromised, first secure your account by following these important steps:
Clear your browser cache.
Reset your EA password.
Reset your FUT security question and answer.

Once you complete these steps, contact us to report any missing content for FIFA 14, FIFA 15, or FIFA 16 Coins.

To help prevent this from happening again, we have detailed recommendations for steps you can take to protect your account from being compromised.
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